Customer

The organisation
Formed in 1991, Hiretest Limited is a private, family owned company based in Watford and operating within a 45 mile radius of London.

Hiretest Limited is a well established specialist Groundworks and RC Frame Contractor with a proven track record within the industry for giving a high quality, value for mon-ey service in a no nonsense and non adversarial manner.

Works are carried out in compliance with current regulations, and their “Safety Management System” incor-porates their policies with regard to Health and Safety, Quality Manage-ment, Risk Management and Man-agement of Environmental Issues.

Quality is important to their busi-ness because they value their clients and define quality as meeting cus-tomer requirements with products and services which reach or exceed their expectations.

The challenge
Hiretest required a collaborative workflow document management

service that would enable their field staff to be able to work in a quick, efficient and paperless manner as well as being able to upload project work drawings straight into their management systems. The chal-lenge they faced was that secure drawings for projects and sensitive information was on paper and the time it would take to input the infor-mation was far too time-consuming.

The Solution
Advanced UK delivered an assess-ment of the challenge and upon ap-proval implemented the Docuware Cloud as part of their document management and workflow automa-tion process.

The solution not only gave the com-pany a secure method of working in a collaborative manner but it also centralised record keeping that has enabled the users to reduce the amount of mobile data they were using due to compressing the file before being sent back to head office. Saving costs on mobile data spend, this has now reduced signifi-cantly. The solution has further given

the field staff access to docu-ments that would have only been available for office-based staff, thanks to the cloud-based service. 

Results
Since using the solution, which is being used as an archive database for processed documents as well as working more collaboratively, Hire-test have been delighted in the time and cost savings the Docuware Cloud service has supported their business. 

Nick Sugrue, Site Manager at Hire-test, had this to say: “Docuware is an excellent tool that can help streamline business efficiencies and allow a business to work more col-laboratively. We are now in a posi-tion whereby we save so much time, by being able to share documents internally and externally. Whereas before it used to take several days for documents to be updated and sent to our project teams”.