Advanced Business Equipment Limited have been strategic solutions partners to The UK Supreme Court since 2013 / 2014. They provide and manage all the print solution; print hardware and managed print service. They were recommended to the organisation by Xerox UK.
The organisation’s account has a business account manager assigned to it. Over the past four years, the UK Supreme Court has had two such account managers appointed to support; both have been diligent, professional and proactive in managing the account. At every stage, they take the time to understand the dynamic needs of the organisation and provide tailored solutions to support the changing demands due to operational business growth. They have also ensured value for money is achieved by keeping we the clients abreast of changes in the wider market and collaborating us to maximise the available products and services.
The products they supplied are durable, reliable and efficient. However, in the rare occasions that problems arise the support service is prompt and speedy in sending out support engineers to resolve the problems; engineer attends on the same day if the issue is reported before 12 pm or the next morning if reported mid to late afternoon.
Over the period they have been partners with the organisation, we have never had a situation where the organisation has not been satisfied with the products or services being provided by Advanced Business Equipment Limited, and we will highly recommend them. We are currently working with them to implement other innovative solutions
Chinonso Orekie (Rake) BEng, MSc