BI & Analytics

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Real time analytics for companies

The power of real time analytics for companies is growing with expectations growing to analyse and control trends to help make quicker decisions to drive change. Advanced focuses on providing you with the tools to look at different metrics across our solutions focusing on printing trends, user and departmental behaviour and real time service delivery information. New technologies are taking the implementation from always being centrally deployed with the risk of user not completely buying in, to more gamification encouraging your staff to understand the personal impact they may have on recuing costs and environmental benefits. Advanced solutions in this area can be with or without technology enabling you to pursue incremental savings from your current supplier.

1Columbus

Advanced Columbus is our discovery approach to take a holistic view of how companies work with documents and their impact on both internal and external processes. Our areas of focus include us understanding the physical environment and infrastructure with the knowledge shared by talking to key document and process stakeholders and mapping out the current flow of information.

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2Print Awareness Tool

Our print awareness tool is driven from sustainability drivers to help you reduce the carbon footprint of your print estate. This unique bottom up gamification software encourages employee engagement and educates your users gain insight to what they print and get them to drive personal change whilst having a bit of competitive fun against departmental or companywide benchmarks we help you set up and they will have instant access to any leader boards.

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3User Analytics

Print management solutions sometimes lack quick access to key information without doing various exports into separate spreadsheets. Xerox user analytics solution gives you additional layers of data across printing devices, user trends, and the document process. We enable you to capture & visualize data in easy to configure reports in real time.

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4Fleet Management Portal

For our managed print & document services clients, we give you a login to our asset management system to help you see in real time an open and transparent view of your printing devices and their status across supplies, service requests, meter reads and outstanding orders. This enables you to lift the customer service delivery to your internal users as well.

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