Advanced Managed Print Services

The reality is that there more to Managed Print & Document Service than just remote meter reads, break-fix and consumables replenishment. However for many companies providing MPS that is exactly all they do, a solution that has been in existence for other 25 years.

Improving Workplace
Productivity

Many suppliers talk about being able to save you over 30% without any knowledge of your environment or procurement strategy and execution.

This is where Advanced are different. We deliver the next generation of Managed Print & Document Services (MPDS). The real value in this enhanced offering comes from reducing device redundancy, driving operational efficiencies and improving workplace productivity.

Key Areas of Focus

  • Proactive service delivery & incident management
  • Clearly defined SLAs and KPIs
  • Collaboration & Mobility challenges
  • Document management, capture and automation
  • Strong focus on document & information security including GDPR

What is Managed Print Services?

A correct Managed Print & Document Service (MPS) should be a multiyear contract with a third party for the outsourced management if a fleet of multi-functional products and single function devices like scanners and printers. The service would typically start with an assessment to drive right-sizing, proactive fleet management and the ongoing optimisation of the printing & imaging environment. Main benefits realised are generally based around cost savings, environmental, freeing up IT resource time and data security.

Without Managed Print Service

  • Unknown and uncontrolled print costs
  • Colour toner cost is very unpredictable and can be out of control
  • A separate process for service & supplies
  • Excess supplies on hand or not available when you need them
  • Multiple vendors and suppliers for consumables, service & account management
  • Very reactive approach to service always resulting in an onsite engineer attending on site between 4-8 hours, sometimes with no clear defined SLAs

Advanced MPS Benefits

  • Predictable costs
  • Fixed cost per page regardless of colour coverage
  • One point of contact for service, ordering and supply status
  • Just in time deliveries automated to be there a few days before you need them
  • One partner – One solution embracing all elements
  • Monthly / Quarterly reports detailing print activity to support invoicing
  • 30% of calls handled proactively by Advanced with downtime kept to less than 10 minutes. In the event of an engineer needed 4 – 8 hours with defined SLAs

Next generation of MPDS

While some companies can provide an element of the above, Advanced has moved to the next generation of Managed Print & Document Services (MPDS)

The real value in this enhanced offering comes from reducing device redundancy, driving operational efficiencies and improving workplace productivity. Within these areas, a discussion can focus on document management, workflow and integration services and other IT related services.

Our services offering recognises different sizes of business with different requirements, and we also understand that we need to work with you in a partnership approach to develop our relationship to our mutual satisfaction.

Print & Imaging Environment

Advanced has moved to the next generation of Managed Print & Document Services (MPDS)
Personalized Printing Worflows

Key areas of focus include

  • Proactive service delivery & incident management
  • Clearly defined SLAs and KPIs
  • Collaboration & Mobility challenges
  • Document management, capture and automation
  • Strong focus on document & information security including GDPR
Finishing Options

Additional areas of focus include

  • The impact of digital transformation
  • Cloud-based services
  • Smart business Apps
  • 3D printing
  • Augmented & virtual reality
  • Onsite/offsite repro & mailroom services
  • Extended IT services
  • Personalisation for your employees and your customers
  • Helping you with customer service & revenue generation ideas

Take Advanced for a spin.

Connect with us today to see how we can reduce your Printing costs.

Menu

  • Speak to an Expert

    If you’re interested in any of our services or would like to learn more please get in touch with us today. Either fill out this quick contact form and we’ll get right back to you or call us directly on 01895 811811.

    Please refer to our Privacy Notice on how we collect, use, share, store or otherwise process the information we hold about you.