Operations, Sustainability & Compliance
How you secure your network and your data has never been of such importance. With so many industry regulators and new legislation too, it’s also a question of how to share that data correctly. Our unified approach protects you from the unexpected, while enhancing your brand with the systems and certifications your clients trust. Ask the experts. Speak to Advanced UK.
Solutions for your Business
The entire lifecycle of your data needs to be managed correctly for regulatory compliance, just as your office furnishings and supplies are an H&S issue. At Advanced UK, we believe your environmental, social and governance (ESG) measures merit equal consideration ahead of increased government attention. With our enterprise-wide approach, we’re uniquely experienced to help you implement a successful, unified, and coherent strategy for the improved security, stability, and growth of your organisation.
Why Advanced UK?
As the original Xerox Platinum Partner, and now in our thirtieth year, our range of products, services and solutions covers the entire spectrum of information and document lifecycle management. From everything print, through to robotic process automation (RPA), our clients range from the small business to global corporations and public bodies such as the Supreme Court. You can count on Advanced UK to deliver the knowledge and professionalism you need to power your organisation.
Our Unique Approach
- Experience a consultative-led methodology, driven by proven industry expertise
- We concentrate on innovative, pragmatic, and cost effective solutions to today’s problems
- Our focus on the fundamentals ensures successful project outcomes
- Our priority is a truly holistic view to help you achieve your goals
- For us, it’s all about trust: we build personal relationships as true partners
Your Satisfaction is Our Reputation
Customer service and IT Support is one of the many things we pride ourselves here at Advanced UK. We have invested in dedicated customer service and IT support teams, based in Uxbridge to support your queries.
Our team take ownership of all multi-brand solutions that we implement to give you a single point of contact. We work towards clearly defined SLAs and KPIs, and in early 2018 we introduced Zendesk to lift our incident management reporting capabilities. Our device agent deployed onto the print assets enabled us to manage more calls remotely and regularly, which helped us to achieve over 30% of calls that are resolved within ten minutes.
We have quarterly reviews to analyse our performance and seek continual improvement, and we know with Advanced UK ‘you’re in safe hands’ throughout the contract lifecycle.
At Advanced UK we take a unique approach to helping companies reduce spend on their office supplies by using our online service.
As a valued customer, we support your online purchasing experience with us, by email or telephone. Our reliable delivery service ensures that your products are shipped out to you for next day service, and we have a dedicated telephone support team to support any queries.
We provide you with your unique login details that enable you to ask for telephone support at any time during the day.
DISCOVER SOLUTIONS FOR YOUR BUSINESS
Whether you’re wanting to utilise our DPO as a Service for data protection compliance, or looking for ways to simplify and control the costs of office supplies and furnishing expenditures (so necessary with a hybrid office/ mobile workforce), these links take you directly to the information. Why not save time and use the contact form above? Our team is happy to assemble the data you need and to schedule a 1:1 meeting or personalised solutions tour.
Save time and call us directly on 01895 811811. Our friendly team will be happy to answer any questions you have, or offer free guidance on the best solution for your business.
OPERATIONS, SUSTAINABILITY & COMPLIANCE NEWS
Take a moment to read some of our original industry articles. These examples explore how to implement an ESG strategy through to enhancing your network security with simple – free – steps. There’s something of interest for wherever you are on your business development journey.
Trusted Xerox Platinum Partner
Advanced UK is one of four trusted Xerox Platinum Partners and established for over a quarter of a century (since 1991). We pride ourselves with focusing on reliable customer service, entwined with the ability to identify and deliver the best managed-print service, production printing and digital transformation solutions for our clients’ every need. We also work in collaboration with leading technology and software providers to further enhance our value proposition and operate with a vendor-neutral approach.
Production Specialist – Chris Hennessey is a seasoned Production Specialist with over 15 years of industry experience, selling the full range of Xerox’s Production portfolio. In 2018, Chris was recognised as the number one salesperson in the UK for securing the most production deals in 12 months, an accolade he has held since 2015. Read More
Sales Specialist – Jason Bryant started his career working at Xerox’s European headquarters back in 2001, working in the back office, supporting the sales teams, before being promoted to Production Sales Specialist in 2003. Since then he has gone on to become an accomplished Production specialist, working closely with clients in a consultative manner and knows everything about the Xerox production portfolio. Read More
1. Do you offer lease / finance options?
A. Yes, we have a range of leasing companies with whom we work closely, including Xerox Finance, who offer preferential rates.
2. Can you supply and support across the United Kingdom?
A. We have corporate clients with hundreds of sites across the United Kingdom, ranging from Devon in the South to Aberdeen in the North. These clients rely on Advanced UK to complete the delivery, configuration, training, and support for their solutions.
3. I’m interested in one of the products / services advertised on your website. What are the next steps?
A. Our teams of product specialists are at your service. Why not request an introductory meeting, online or in person? We work to your schedule.
4. I need help finding the right solution for my business, how can Advanced UK help?
A. We’d like to understand your goals, and then we’ll assemble the right team to find the best solution. There’s no charge for our advice.
1. Which document management and workflow solutions do you offer?
A. Our independence means we can sell, supply, and support our clients with the best solution for their requirements. Choose from Xerox DocuShare, DocuWare, FileStar and others.
2. I’m interested in Robotic Process Automation, RPA, can you help?
A. The cream of the crop for RPA is KOFAX, and we’re proud to offer the specialist skills for implementation and training.
1. Do you have a showroom?
A. Yes, our showroom is truly state of the art, and is located near our Uxbridge headquarters. Here you can see the full range of our print and business solutions in a corporate environment.
2. Who are you, and how long has Advanced UK been in business?
A. We’re in our thirtieth year! Our full business name is Advanced Business Equipment Limited.
3. What is your corporate approach to data protection?
A. We were early adopters of the GDPR, and we invested heavily in making our IT systems robust, and in having a qualified third party audit our entire privacy strategy.
4. I see you offer services for ISO27001 and Cyber Essentials compliance. Please explain your credentials.
A. Advanced UK has a partnership with one of Europe’s largest accreditation firms. Working with them closely, we guide our clients through the entire process, using their own certified experts for the delivery of the certifications.
5. What qualifications do your consultants maintain?
A. Among our consultants, we have specialists accredited to many standards, including COBIT, PRINCE2, ITIL, as well as qualifications in Business Continuity.