Processes have floundered because of inadequate investment into proven technologies, and the shortcomings in Human Resources has resulted in a wholesale disregard for employer’s Health and Safety obligations. The result: a haemorrhaging of goodwill from customers and supply chains and, inevitably, demoralised staff.
The future requires systems which enable our ‘knowledge workers’ to be productive and safe, regardless of their location. They require access to critical data, process control, and essential equipment, while our organisations need total communication security and enhanced cyber security.
This report explores how best to proceed in developing an effective hybrid working strategy in a fast-changing world.