![Assist drone from desktop](http://images.ctfassets.net/ao073xfdpkqn/5SIVZgH8KdyYVXTdYZVAOR/717edb7f692ce3b6a3eac3919514e13f/xbs_-Assist-Drone-from-Desktop-1200x440.jpg)
CareAR™ Assist
Embrace augmented reality (AR) to enhance service efficiency and effectiveness in your organisation
Remote Solve with Augmented Reality Tools
CareAR™ Assist provides remote, real-time visual AR assistance and compliance for customers, field workers, and employees. Remote agents and experts are able to virtually see the situation and provide guidance using a suite of augmented reality tools via desktop, mobile, or smart glass devices, as if they were there in person. End-to-end integration allows instant capture of images and recordings. The content is automatically saved in a secure system, enhancing knowledge transfer, and ensuring proof of work and compliance.
![Assist IT technician using a tablet](http://images.ctfassets.net/ao073xfdpkqn/122auafPFr5YqMnUzTWGLQ/71278983430c87d9b35afc6595dc48c6/xbs-CareAR_Assist-IT-technician-tablet-800x400__1_.jpg)
![careAR assist valve](http://images.ctfassets.net/ao073xfdpkqn/2HSilpFsj28WaAko9p9bss/83b1f161e229e052f088b6340b3e30f1/xbs-CareAR-Assist-valve-800x400.jpg)
Key features of augmented reality with CareAR™ Assist
Real-time HD video and audio collaboration
Enterprise grade AR toolset
3D spatial mapping
Photo capture
Video recording
Usage dashboard and analytics
Multi-device support including mobile, desktop and web
High availability global cloud infrastructure
Key features of augmented reality with CareAR™ Assist
Real-time HD video and audio collaboration
Enterprise grade AR toolset
3D spatial mapping
Photo capture
Video recording
Usage dashboard and analytics
Multi-device support including mobile, desktop and web
High availability global cloud infrastructure
![careAR assist valve](http://images.ctfassets.net/ao073xfdpkqn/2HSilpFsj28WaAko9p9bss/83b1f161e229e052f088b6340b3e30f1/xbs-CareAR-Assist-valve-800x400.jpg)
Tailored visual direction is enabled using smartphones, wearables, and drones to engage technicians and customers with annotated visual instruction from “see what I see” remote experts.
![CareAR Assist - How it Works YouTube Video](https://img.youtube.com/vi/1BBBAktTz14/maxresdefault.jpg)
Rethink service with CareAR™ Assist to deliver multiple benefits, including:
![careAR assets management security camera](http://images.ctfassets.net/ao073xfdpkqn/4V5PG0CHv2uFzRLvO5Ze8i/b7457c7614627125bba142ff9dc74e57/xbs-CareAR-assets-management-Security-Camera-800x400.jpg)
Avoids Service Calls
Provides self-serve, step-by-step guidance that is personalised for each user’s perspective and learning pace.
![careARE assist Tablet IT services](http://images.ctfassets.net/ao073xfdpkqn/5O12MydQZQZioiI6utceWb/bb580df06f976f1493960bba49fa5592/xbs-CareAR-Assist-Tablet-IT-Services-800x400.jpg)
Visual Accuracy
Patented part detection and precise labelling using computer vision presents a visual experience.
![careAR hotel room assist](http://images.ctfassets.net/ao073xfdpkqn/5Yz0ODK3cweXHP6PiLkyHU/607811f64ce331237bb6456b36a5edde/xbs-CareAR-hotel_room-Assist-800x400.jpg)
Knowledge Transfer
Packages guidance for completing procedures within an augmented reality-based experience to boost engagement and comprehension.
![careAR field service substation](http://images.ctfassets.net/ao073xfdpkqn/4XtoX5XGWOErs0Z12QJDZ4/b6842ce161139871d70ef097836feebb/xbs-CareAR-Field-Service-Substation-800x400.jpg)
Customer Experience
Personalises self-solve guidance with holographic images that can direct focus, encourage confidence in taking the next-step, and deliver self-solve results.
CareAR™ Instruct
You can also use augmented reality-based visual support delivered by the CareAR™ platform to engage customers and employees with visually immersive, step-by-step instructions.